Bootup Your Tech Support

Service Request

Commonly Asked Questions

You appear on my radar by either submitting a ticket using a web form or by sending an email to

Once your ticket has been received, almost immediately my system will automatically respond letting you know the service request has been received. Give me 2 business days to respond. If I have not responded, I could be out of the office, but I usually get back to clients pretty quickly.

No response after a week, send in another service request, because Murphy 🤨 may have gotten your request and he does not like to answer support tickets.

Our goal is to respond to you within 2 business days, whether we have totally resolved your issue or not. I want to keep you informed.

Since some of my customers will be submitting their support request via a form on my website, we have a system in place that acknowledges I have received your service request.